CONTEXT 

The MSF Academy for Healthcare is an intersectional training initiative that focuses on strengthening the skills and competencies of healthcare workers in MSF projects, with the aim of having a long-term impact on the quality of care in the countries where MSF intervenes.

The Academy has a growing portfolio of projects addressing specific learning objectives for different categories of healthcare professions in MSF including nurses and midwives. All these projects are chosen in line with overall MSF operational and medical priorities.

Our teams are currently present in Central African Republic, South Sudan, Mali, Sierra Leone, Nigeria, Yemen, Burkina Faso, Tanzania and soon in Democratic Republic of Congo. Emphasis is placed on MSF’s locally hired staff, particularly in the countries with the greatest gaps in human resources for health (HRH) capacity (e.g. nursing staff in MSF-supported hospitals). Beyond MSF projects, the Academy also liaises with health authorities for joint recognition of its learning programs and support to governmental programs. Our aim is to maintain a consistent educational approach in all our projects: competency-based learning; on-the-job training with the presence of strong tutors or clinical mentors; while striving to achieve appropriate accreditations for all training, often in collaboration with partner teaching institutes. Discover more about it on MSF Academy for Healthcare.

As the Pedagogical Manager, you ensure the effective implementation and adaptation of curricula developed by HQ referents, aligning them with diverse learning needs. You oversee training and mentoring activities, guaranteeing quality, relevance, and accessibility across MSF Academy’s pedagogical and clinical mentoring programs.

You coach Clinical Mentors and Learning Companions, equipping them with the skills to deliver impactful workplace learning. Additionally, you drive the accreditation process, collaborating with the MSF Academy representative to secure recognition of competencies and advance diploma certification.

MAIN RESPONSIBILITIES

• Coordinate, monitor, and evaluate MSF Academy activities in-country, ensuring adherence to MSF protocols, standards, and procedures
• Define the CPD strategy with project teams, country representatives, and Medco stakeholders to sustain behavioral change through post-programme definition
• Apply assessments, M&E tools, and training guidelines to adapt strategies to evolving needs and contexts
• Support the adaptation and contextualization of learning tools and resources, collaborating with HQ referents
• Supervise Project Clinical Mentors, ensuring effective implementation of training programmes tailored to project-specific requirements
• Provide technical support to mentors and learning companions through visits, meetings, and regular follow-ups
• Ensure training quality using mentor feedback and M&E resources to enhance learning effectiveness
• Act/Serve as a pedagogical reference for MSF Academy programs at the country level, upholding standards and protocols
• Collaborate with HR and Project Activity Managers to manage recruitment, induction, evaluation, and development of national clinical mentors
• Support professional growth for clinical mentors and healthcare educators through needs assessments and development planning
• Advocate and promote MSF Academy’s role, engaging with stakeholders to foster buy-in and explore accreditation opportunities
• Facilitate Training of Clinical Mentors (ToM) and Training of Facilitators (ToF) in collaboration with project teams
• Coordinate assessments such as initial project evaluations, competency gap analyses, and accreditation reviews
• Monitor and evaluate programme-level activities, compiling and analyzing project data for reporting and continuous improvement
• Develop creative solutions for strategic, planning, or training challenges, both within MSF projects and external partnerships
• Manage MSF Academy stocks at project and programme levels, supporting mentors in skill lab pharmacy inventory and procurement
• Contribute to CPD program development, integrating pedagogical expertise into MSF Academy training, aligned with hospital needs and priorities
• Act as the country-level referent for nursing & maternity training pedagogy, ensuring mentors deliver sessions in line with MSF Academy and Intersection Nursing & maternity care standards
• Support in the development of MSF Academy learning content and tools, focusing on nursing and midwifery, in collaboration with HQ and project team
• Recruit, brief, train, and supervise mentors, tutors and facilitators to ensure high-quality training delivery
• Coordinate training activities, providing technical support to tutors and Clinical Mentors, utilizing innovative methods like games, visual aids, and simulation
• Facilitate Training of Trainers (ToT) at programme and project levels, equipping Tutors and Clinical Mentors to become effective trainers
• Lead assessments including initial project evaluations, competency gap analyses, and accreditation processes in collaboration with the MSF Academy team
• Promote MSF Academy for Healthcare, engaging stakeholders and exploring accreditation opportunities with educational institutions and governmental partners
• Manage MSF Academy stock at project and programme levels, collaborating with pharmacists and supply managers to ensure proper inventory control and timely procurement

REQUIREMENTS

Education & Experience

• Bachelor’s degree in a paramedical or medical area of study with pedagogical experience
• Minimum 2 years’ experience in hands-on clinical related work
• Minimum 1 year experience in active pedagogy within clinical settings, academic institutions, or training environments
• Experience in clinical mentoring or preceptorship
• Pedagogical or educational certificate, diploma, or degree is an asset
• Experience working with INGOs in healthcare education or training is an asset
• Experience working in region-specific challenging contexts, understanding unique challenges and needs

Competencies

• Behavioural Flexibility 
• Results and Quality Orientation 
• Teamwork and Cooperation 
• Cross-cultural Awareness 
• Strategic Vision 
• Stress Management 
• Service Orientation 
• Planning and Organising 
• Initiative and Innovation 
• Teamwork and Cooperation 
• Leadership 
• Networking and Building Relationships 
• Dynamic, creative, constructive 
• Analytical skills and detail-oriented
• Excellent writing, reporting and documentation skills

Languages

• Proficient level in English, both written and spoken is mandatory

CONDITIONS

• Expected starting date: As soon as possible
• Location: Juba (South-Sudan) 
• Mobility: 80% in MSF projects
• Contract type: Fixed-term contract – full-time
• Contract duration: 12 months (extendable)
• Salary according to MSF salary grid
• The contractual terms and conditions will be established according to the place of work, legal constraints and in respect of MSF standard function and salary grids
• Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment
• Adhere to the MSF Behavioral Commitments

Deadline for applications: 18th of June 2025