Médecins Sans Frontières (MSF) is an international humanitarian aid organization that provides assistance in more than 60 countries to populations in distress, to victims of natural or manmade disasters and to victims of armed conflicts, without discrimination and irrespective of religion, creed or political affiliation. https://www.msf-azg.be
MSF's mission in Belgium aims to address, through a multidisciplinary and collaborative approach, the health needs and key social determinants of the most vulnerable segments of the population, including migrants in transit and undocumented migrants, while proactively engaging in assessing main difficulties and promoting institutional change.
Other proposition: Hundreds of asylum seekers can't access the Fedasil centers including health services. Considering the health needs of these vulnerable people, MSF has decided to launch a one-month intervention to provide medical and psychological care as well as health promotion activities to asylum seekers who cannot access the Fedasil centers and services.
Supporting the communication and interaction between beneficiaries (asylum seekers) and MSF team, through addressing consequences of language barriers, socio-cultural differences and discrimination, following MSF protocols and procedures, to improve access to quality health care and other relevant services and providing MSF with an understanding of local socio-cultural determinants.
● Providing quality and culturally sensitive interpretation between the care providers and other MSF staff and the beneficiaries (trialogue) in his/her mother tongue (source language / target language). Supporting intercultural awareness, sensitiveness and clear communication between the parties.
● Assisting MSF team and beneficiaries in addressing negative consequences of socio-cultural differences, to support the therapeutic/social intervention through sharing with the team relevant aspects of the cultural background of the beneficiaries, acting as a cultural broker; Identifying and reporting barriers impairing fairness and equality in access to services.
● Accompanying patients to external services with relevant team members or alone if necessary.
● Reporting specific needs and demands of the beneficiaries, ensuring confidentiality at all times
under the guidance of the health promoter, providing health promotion messages towards the group of beneficiaries, on topics such as COVID, scabies, bed bugs, etc.
● Following up these actions and adapting them if necessary, according to the overall strategy of the intervention and in coordination with the team.
● Guaranteeing confidentiality, medical/psychological secrecy, impartiality and neutrality. Declaring conflict of interest.
● Participating in meetings and trainings.
● Supporting translation of internal/external documents into the required languages.
● Supporting the creation of Health promotion materials in collaboration with the team.
● Translating documents from / to mission language into a local one upon request.
● Always showing respect towards beneficiaries, partners and MSF staff participating in discussions.
● Ensuring confidentiality of all translation as directed by the Mission/Project coordination team.
● Ensuring neutrality and accuracy when interpreting.
● Collecting feedback from beneficiaries on the implementation and quality of the activity.
● Respecting the security guidelines and protocols.